- Do I have to complete the assessment, even for FREE?
- Yes. Every membership tier activates only after the guided wellness assessment is complete and current. It is how the shop checks for ingredient concerns, allergies, and medication questions before anything is prepared for you.
- Is the assessment a medical examination?
- No. It is a wellness intake and product-safety support tool. It is not a diagnosis, a treatment plan, an emergency service, a psychotherapy service, or a substitute for a licensed healthcare professional.
- Will my health answers show up in the community or in marketing?
- No. Assessment answers are stored apart from your community profile and from marketing lists, and they never prefill a post, a badge, a discussion prompt, or a recommendation. Health-data consent is asked separately from marketing consent, and declining marketing does not cancel your membership.
- Why can I not sign up today?
- Several membership terms are still being finalised, including how billing changes are handled and how long assessment answers are kept. Rather than publish a number that might change, the shop keeps enrollment closed until each one is settled and reviewed.
- Can I cancel?
- Paid memberships are cancellable by you from your own account, with no phone call required. The exact date a cancellation takes effect is part of the membership terms and is published in full before the first paid membership is sold.
- Does a membership guarantee I can order any week?
- No. The shop fulfils a small, fixed number of member orders each week so preparation stays careful. When the week is full, members are offered the waiting list instead, and nobody is charged for an order that cannot be fulfilled.